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BusinessVision - like all software running on a computer - relies
on the hardware, software, and configuration that make up the entire
network on which it is running. It also relies on the Windows operating
system (OS) to provide services for it, such as access to servers,
printers, the Internet, and so on. Just like your car that that you
drive on roads... The roads are services provided by various
municipalities, and you the driver, and your car, rely on those
services. If the road is bumpy you can't drive as fast. If the
stoplights don't work properly you could be involved in a crash. If
you or other drivers don't obey the rules of the road, then you get
the same negative result.
Here are some factors which affect the speed at which
BusinessVision operates. This is a general list only. Determining
whether these factors are significant in any given situation usually
requires the services of a competent and experienced IT support
person.
- Network issues
- running BusinessVision over a wireless network
connection (don't do this)
- faulty switch or hub (this is where the network cables
all come together)
- improperly installed or configured IP phones -
these are becoming a real problem as too many IT people are
passing themselves off as IP Phone experts when they are in
fact nothing of the sort. Improperly installed IP Phones can
seriously bog down your entire network.
- incorrectly configured network services, such as DNS,
DHCP
- overly busy network
- bad network cables, or incorrectly located
- network running at 10 or 100mb, rather than at 1000mb
(1gb)
- user permissions (although these are usually an
"all-or-nothing" factor)
- Server computer issues
- inadequate RAM
- too much of the available RAM being used
- a server that is running too many programs at once
- processes running on the server that are consuming too
much RAM or CPU time - in some cases these require a bit of
detective work to find
- incorrectly configured anti-virus software:
- overly aggressive settings that bog the server down
- BusinessVision data files should always be excluded
from scanning
- underpowered (perhaps with an old or underpowered CPU)
- lack of hard drive space
- faulty hardware (RAM, hard drives, etc)
- server with workstation hard drives (SATA) as opposed to
server hard drives (SAS)
- use of a desktop computer as a server
- programs or processes that cause conflicts
- Desktop computer issues
- old and slow
- incorrectly configured anti-virus software:
- overly aggressive settings that bog the computer down
- BusinessVision data files should always be excluded
from scanning.
- inadequate RAM
- underpowered (older CPU)
- too many programs running
- programs that cause conflicts
- inadequate hard drive space
- faulty hardware (RAM, hard drives, etc)
- BusinessVision and Pervasive issues
- corrupt BusinessVision data files
- incorrect Pervasive settings (see also
Pervasive Settings)
- incorrectly configured Pervasive Gateway, or no Gateway
- placing BusinessVision data on a NAS (Network Area
Storage device). BusinessVision data must be located on a
Windows computer with Pervasive running on that computer.
- very large BusinessVision data files (BUT this is
usually only a factor when running reports or functions such
as yearend)
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Factors which do NOT usually affect the speed of BusinessVision
- The size of the BusinessVision data files, unless these are
particularly large. And even if they are, this is usually only a
factor in generating reports or with maintenance operations (such as
Yearend),
- Whether the server is virtualized or not. If your BusinessVision
is operating noticeably slowly, any speed to be gained by
virtualization (if any) will be negligible. Virtualization is often
overrated, especially within the context of small businesses.
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