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Sometimes due to system problems (network or computer problems)
you may find that your General Ledger has gotten out of balance.
This can usually be fixed by doing a "Reorganize" on the General
Ledger.
**PLEASE NOTE: If your Accounts Receivable or Accounts
Payable subledger does not equal the General ledger control account,
this does NOT mean you are "out of balance". This is a completely
separate issue.
An out of balance G/L can arise in two ways. One is if there is
an incomplete (unbalanced) journal entry. The second is if not all
journal entries got completely posted.
The Reorganize function can ensure that all journal entries are
completely posted.
If this does not fix your out-of-balance issue, you may wish to
make an unbalanced Journal Entry to
fix it.
PS This function can also be used to post a journal entry that
never got posted to the chart of accounts at all. This function
reposts ALL journal entries, so it can be used to fix a variety of
issues.
Select File, Reorganize Files:
The following warning will come up. It is indeed a good idea to
have a current backup of your files before doing this!
Check the box beside the G/L Transactions file:
Note the option available to the right: "Reallocate transaction
data to new fiscal periods". What this is really saying is, "Repost
all the journal entries". Check the box. This is particularly
important within this context of an unbalanced G/L, as it ensures
that all journal entries have been posted to the General Ledger
chart of accounts.
Click the Reorganize icon:
When complete the following message will appear:
Now you should reprint your Trial Balance to see if your General
Ledger is now in balance. If it is, then the out of balance problem
has been solved!
If your General Ledger is still out of balance, then you may need
to make an Unbalanced Journal Entry to
fix it.
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