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Wildwood Canada Spire Help

How to refresh your Spire license on your Spire Server

 
You have paid your Spire renewal, but Spire is still reminding you that your Annual Updates have expired.

Sometimes, your Spire Server is unable to reach the Spire licensing server to obtain an updated license. HJere is how to force it to reach out and obtain its renewed license.

You must have Spire Server Admin rights.

From within Spire, select Tools, Server Administration.

You will be presented with a logon screen. Enter your Spire username and password.

On the left side, select "License".

Click Refresh.

After a moment, your updated license information (ie the Expiry Date, under "Expires") should show.

If this doesn't solve the issue, please contact Wildwood Canada.

 
 
 
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